Front Desk Agent
Hampton Inn Emerson-Lakepoint Hampton Inn Emerson-Lakepoint Cartersville, GA Cartersville, GA Part-time Full-time Part-time Full-time From $14 an hour From $14 an hour 11 days ago 11 days ago 11 days ago Overview:
We are seeking a dedicated Front Desk Agent to join our team.
The ideal candidate should have a passion for guest services and hospitality management, possess excellent customer service skills, and be proficient in phone systems and front desk operations.
Responsibilities:
- Greet guests in a friendly and professional manner - Check guests in and out of the hotel efficiently - Answer phone calls and provide accurate information to guests - Handle guest requests and resolve any issues promptly - Assist with night audit procedures as needed - Maintain a clean and organized front desk area - Collaborate with other hotel staff to ensure exceptional guest experiences
Experience:
- Proven experience in a customer service role, preferably in a hotel setting - Familiarity with hotel management software systems - Strong communication skills and phone etiquette - Ability to speak multiple languages is a plus (Bilingual) - Knowledge of front desk operations and guest relations - Experience with night audit procedures is advantageous Join our team as a Front Desk Agent and be part of creating memorable experiences for our guests.
Job Types:
Full-time, Part-time Pay:
From $14.
00 per hour Work setting:
In-person
Experience:
Hotel
Experience:
1 year (Preferred) Ability to Commute:
Cartersville, GA 30121 (Required) Ability to Relocate:
Cartersville, GA 30121:
Relocate before starting work (Required) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
We are seeking a dedicated Front Desk Agent to join our team.
The ideal candidate should have a passion for guest services and hospitality management, possess excellent customer service skills, and be proficient in phone systems and front desk operations.
Responsibilities:
- Greet guests in a friendly and professional manner - Check guests in and out of the hotel efficiently - Answer phone calls and provide accurate information to guests - Handle guest requests and resolve any issues promptly - Assist with night audit procedures as needed - Maintain a clean and organized front desk area - Collaborate with other hotel staff to ensure exceptional guest experiences
Experience:
- Proven experience in a customer service role, preferably in a hotel setting - Familiarity with hotel management software systems - Strong communication skills and phone etiquette - Ability to speak multiple languages is a plus (Bilingual) - Knowledge of front desk operations and guest relations - Experience with night audit procedures is advantageous Join our team as a Front Desk Agent and be part of creating memorable experiences for our guests.
Job Types:
Full-time, Part-time Pay:
From $14.
00 per hour Work setting:
In-person
Experience:
Hotel
Experience:
1 year (Preferred) Ability to Commute:
Cartersville, GA 30121 (Required) Ability to Relocate:
Cartersville, GA 30121:
Relocate before starting work (Required) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
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